After a frustrating bout with Perfection Home Systems (see my review), it was so refreshing to talk to people who actually want to help you and fix your problem. Matt is a great guy to work with and I got the feeling he’d do anything in his power to make his customers more than satisfied. The only thing I had a problem with is an attic access ladder that had to be removed and replaced to get the new system up there. It does not close after replacement and now leaks hot air into our laundry room. We do need some roof work done this fall, so a replacement will be installed after that time.