I wish I could give them 10 stars!
I have a rental house in West Sac (I live in San Jose) well, my brand new tenant called me to tell me the heater stopped working?! So, I followed yelpers and called Environmental Heating and Air – they came out the same day and fixed it…well, I thought they did…turns out, they didn’t. So, I called Matt the following week to tell him for some reason it was not fixed, wa- lah, his tech, Shawn came out that day. So, now my heater is working great! Since they did not fix it on the first visit he waived my service fee for that first appt. After Shawn fixed it he took the time to call me and explain everything he did, how it worked, parts, etc. I was thoroughly impressed by Matt’s follow up/service and Shawn’s knowledge and professionalism. As a landlord who lives far away, and a female, I’m always hesitant to hire contractors and just “trust them” to do whatever repairs at whatever cost. This company definitely has great customer service and knows what they are doing, will definitely call Matt again if something goes wrong with my HVAC, thanks guys!